Authors: Octavi Bono i Gispert & Salvador Anton Clavé
Source: Journal of Destination Marketing & Management Volume 17, September 2020, 100465
Abstract: The concept of governance has achieved a growing presence in academic debates in recent years, although it has not done so in the same way in the area of tourism destination management. The research presented here allows us to see how the actors in the Catalan tourism system perceive and understand governance and identifies dimensions and models of governance. A categorization comprising seven dimensions of tourism governance (participation, coherence, responsibility, effectiveness, know-how/quality, openness, and simplification) is provided through the construction of a semantic network based on the actors' understanding of their own practices. By applying principal component analysis to the set of variables associated with each category, five different models of governance approaches are obtained (Transparent Strategy, Liable Outcomes, Hermetic Results-oriented-ism, Democratic Moralism, and Democratic Bureaucracy).